FAQ
Aircraft body
1.How does the Mavic 2 Enterprise look different from the Mavic 2 Zoom?
The color of the silk print on the Mavic 2 Enterprise's front arm is orange, and it has "Mavic 2 Enterprise" written on it. Also, there is an extended port on the drone's upper shell.
2.How many times can the Mavic 2 Enterprise's arms be folded?
5000 times.
3.Does the Mavic 2 Enterprise have an IP rating? Is it waterproof and dustproof?
No. For safety reasons, do not fly the drone on a rainy day.
4.Do the propellers need to be removed from the Mavic 2 Enterprise during transit?
Quick-release folding propellers are used, and there is no need to remove them when in transit.
5.What is the size of the unfolded Mavic 2 Enterprise?
322×242×84 mm (LxWxH)
6.Where are the Mavic 2 Enterprise's antennas mounted?
The antennas are mounted inside the two front landing gears.
7.Does the Mavic 2 Enterprise have onboard data storage?
The Mavic 2 Enterprise has 24 GB of onboard storage for storing photos or videos.
Gimbal&Camera
1.How many axes does the gimbal on the Mavic 2 Enterprise have?
The gimbal has 3-axis stabilization, providing a steady platform for the attached camera during the flight.
2.Can the Mavic 2 Enterprise's gimbal be removed by the user?
No. The components or flat cables may be damaged if the users try to remove the gimbal.
3.What is the Mavic 2 Enterprise's nearest focus distance?
0.5 m.
4.What is the size of the Mavic 2 Enterprise's camera sensor?
1/2.3＂sensor
5.How many megapixels does the Mavic 2 Enterprise's camera have?
12 MP
6.What is the maximum bitrate of the video recorded by the Mavic 2 Enterprise?
100 Mbps
7.Does the Mavic 2 Enterprise's camera support zoom?
The Mavic 2 Enterprise comes with an equivalent 24-48 mm 2x optical zoom and 3x digital zoom, which is capable of shooting 1080p video and supports 6x FHD zoom.
8.When can the Mavic 2 Enterprise's 3x digital zoom be used?
The Mavic 2 Enterprise's 3x digital zoom can only be used when the drone is in video mode, the resolution is 1080p, and the frame rate is 30fps or less.
9.What is the maximum resolution of video that can be captured by the Mavic 2 Enterprise's camera?
4k videos can be recorded, and the maximum resolution is 3840×2160.
10.Can the Mavic 2 Enterprise Dual's camera be fitted with a filter?
No, the Mavic 2 Enterprise Dual's camera is integrated so users cannot use a filter.
11.Does the Mavic 2 Enterprise Dual's camera have optical zoom?
No.
Remote Controller
1.What size of mobile device does the Mavic 2 Enterprise's remote controller support?
Width: 6.5 mm- 8.5 mm
Length: Max.160 mm
Length: Max.160 mm
2.Can the Mavic 2 Enterprise remote controller's sound and vibration be turned off?
No. They are used to notify the users.
3.What is the maximum signal transmission distance of the Mavic 2 Enterprise remote controller?
FCC Compliant: 10 km
CE Compliant: 6 km
SRRC Compliant: 6 km
MIC Compliant: 6 km
(Unobstructed, free of interference)
CE Compliant: 6 km
SRRC Compliant: 6 km
MIC Compliant: 6 km
(Unobstructed, free of interference)
4.What types of mobile device connections does the Mavic 2 Enterprise remote controller support?
Lightning, Micro USB (Type-B), and USB Type-C™
5.How can the remote controller be linked with the combination buttons?
When the remote controller is powered on, press and hold the C1, C2, and the record button simultaneously, then press the shutter button when the remote controller makes a beeping sound (D-DD).
6.What is the capacity of the Mavic 2 Enterprise remote controller's battery?
Battery capacity: 3950 mAh
7.What is the operating frequency of the Mavic 2 Enterprise remote controller?
2.4GHz-2.483GHz; 5.725GHz-5.85GHz.
Image Transmission
1.What image transmission technology does the Mavic 2 Enterprise use?
OcuSync 2.0.
2.What are the advantages of the Mavic 2 Enterprise's image transmission?
A. Further image transmission distance and better image resolution.
B. Better anti-interference capability.
C. Low latency.
B. Better anti-interference capability.
C. Low latency.
Battery
1.Is the Mavic 2 Enterprise's battery an Intelligent Battery?
Yes. The battery features a self-heating function.
2.What is the capacity of the Mavic 2 Enterprise's battery?
3850 mAh
3.What is the charging temperature range of the Mavic 2 Enterprise battery?
5℃ to 40℃
4.How can the Mavic 2 Enterprise battery's self-heating function be triggered?
There are two ways of enabling the self-heating function:
A. When the battery is turned off, if the temperature is between -10℃ to 6℃ and the battery level is more than 50%, press and hold the power button for 5 seconds, then the function will be triggered.
B. Mount the battery to the drone and power on the drone. If the temperature is between -10℃ to 6℃ and the battery level is more than 50%, then the battery will self-heat automatically.
A. When the battery is turned off, if the temperature is between -10℃ to 6℃ and the battery level is more than 50%, press and hold the power button for 5 seconds, then the function will be triggered.
B. Mount the battery to the drone and power on the drone. If the temperature is between -10℃ to 6℃ and the battery level is more than 50%, then the battery will self-heat automatically.
5.How long can the battery self-heat?
The maximum time is 500 s.
6.What is the Mavic 2 Enterprise battery's maximum charging power?
80 W
7.How can you maintain the Mavic 2 Enterprise battery?
Batteries should be stored in a waterproof and moisture-proof place. If the battery is idle for more than 10 days, please discharge the battery to 40% to 60% of the total battery level. Recharge and discharge the battery once every 3 months to maintain battery activity.
8.How is the Mavic 2 Enterprise battery's firmware updated?
The battery's firmware is updated at the same time when the aircraft's firmware is updated. If the battery's firmware needs to be updated, an "Inconsistent Firmware Found" notification will be shown in the App. To update the firmware, slide the slider to the right.
Accessories
1.What accessories can be used with the extended port on the Mavic 2 Enterprise?
Three accessories are supported: Spotlight, Beacon, and Speaker. Users can only select one accessory at a time.
2.Can the Mavic 2 Enterprise accessories' angle be adjusted with the remote controller or app?
No, only the Speaker's and Spotlight's angle can be adjusted manually before use.
3.Can the Mavic 2 Enterprise Spotlight's brightness be adjusted with DJI Pilot?
Yes, the brightness can be adjusted in DJI Pilot during use.
4.How many broadcast modes does the Mavic 2 Enterprise Speaker have?
There are two modes: real-time broadcast and play local audio.
5.What is the Mavic 2 Enterprise's Spotlight used for?
The Spotlight serves as a light or indicator in low light conditions.
6.What is the Mavic 2 Enterprise's Beacon used for?
The Beacon allows the drone's position to be clearly seen at night.
7.What is the Mavic 2 Enterprise's Speaker used for?
The Speaker is used to transmit sound remotely, making emergency search and rescue operations more efficient.
Software
1.What App does the Mavic 2 Enterprise use?
DJI Pilot
2.Can watermarks be added to the photos or videos captured by the Mavic 2 Enterprise?
Timestamp and GPS coordinates can be added.
3.Why does the Mavic 2 Enterprise have a data security lock?
To provide users with secure storage for their information and prevent other unauthorized people from operating the aircraft.
4.Can I manually change or activate my security password?
Yes
5.What user information is protected by the data security lock?
Photos and videos stored on the aircraft's onboard flash memory will be encrypted while content stored on the SD card will not be encrypted.
6.Can the aircraft be used by other people if the security password is set?
Without knowing the user's security password, the drone cannot be operated, and the content stored in the onboard flash memory cannot be read.
7.What kind of temperature measuring function does the Mavic 2 Enterprise Dual support?
The Mavic 2 Enterprise Dual supports Spot Meter and Area Measurement.
8.Does the Mavic 2 Enterprise Dual have a high-temperature alarm?
Yes, users can set the alert temperature range in DJI Pilot.
9.What does FFC stand for? What does FFC do?
FFC stands for Flat Field Correction. After the calibration, the thermal image quality will be improved, and the temperature change is easier to be observed.
10.Does the Mavic 2 Enterprise Dual support timestamps?
Yes, but the Timestamp can only be added in Visible Mode.
Miscellaneous
1.What sensing system does the Mavic 2 Enterprise use?
The Mavic 2 Enterprise has forward, downward, and backward dual vision sensors, left and right vision positioning systems, and upward and downward infrared vision sensors.
2.How often do the Mavic 2 Enterprise's propellers need to be replaced?
If the propellers are scratched, bent, or damaged, replace it immediately. It is recommended to replace them once every three months.
3.Does the Mavic 2 Enterprise support the Cendence?
No. The image transmission method for the two product is different.
4.What is the model of the Mavic 2 Enterprise's propellers?
8743F Low-noise propeller
5.Does the Mavic 2 Enterprise's protector case have an IP rating?
Yes, the protector case has an IP67 rating.
6.What is the size of the Mavic 2 Enterprise's protector case?
420×338×190mm
7.What is the weight of an empty Mavic 2 Enterprise's protector case?
About 2.6 kg.
8.When the Mavic 2 Enterprise is used, the bottom of the drone is prone to getting hot, does this affect the aircraft's flight?
The Mavic 2 Enterprise uses high-performance chips, so it heats up easily during use. However, the cooling fan and metal heat dissipation structure ensure flight safety.
9.What factors will influence the Mavic 2 Enterprise Dual's temperature accuracy?
A. The influence of the atmosphere: The higher the temperature and the humidity of the atmosphere, the greater the temperature measurement error.
B. The distance between the camera and the object: The farther the distance, the greater the temperature measurement error.
C. The emissivity and background temperature of the object: When the surface emissivity of the measured object is low, and the background temperature is high, it will cause a large temperature measurement error.
B. The distance between the camera and the object: The farther the distance, the greater the temperature measurement error.
C. The emissivity and background temperature of the object: When the surface emissivity of the measured object is low, and the background temperature is high, it will cause a large temperature measurement error.
10.What does the "Dual" in the Mavic 2 Enterprise Dual mean?
The "Dual" includes visible light and infrared light. The Mavic 2 Enterprise Dual's camera has a visible light lens and an infrared thermal lens.
11.What applications is the Mavic 2 Enterprise Dual designed for?
The Mavic 2 Enterprise Dual can be applied in the fields such as geothermal detection, fire protection, forest fire prevention, electrical power inspection, and search & rescue, etc.